Terms and Conditions

I. General Provisions

1. These General Terms and Conditions (hereinafter referred to as "Terms and Conditions") are issued pursuant to Section 1751 et seq. of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the "Civil Code")

Nadji club cz s.r.o. Company ID: 078 34 675 Tax ID: CZ07834675 Registered office: Jankovcova 1639, Holešovice, 17000 Registered with the Municipal Court in Prague, Section C, File 308392 Contact details: E-mail: info@sasazu.com Phone: +420 733 640 771 Website: www.sasazu.com (hereinafter referred to as the "Seller")

1. These Terms and Conditions govern the mutual rights and obligations of the Seller and the natural person who concludes a purchase contract outside their business activity as a consumer, or within their business activity (hereinafter referred to as the "Buyer") by electronic means through the website available at sasazu.com (hereinafter referred to as the "online store").

2. The provisions of these Terms and Conditions form an integral part of the purchase contract. Deviating agreements in the purchase contract shall take precedence over the provisions of these Terms and Conditions.

3. These Terms and Conditions and the purchase contract are concluded in the Czech language.

II. Information about Vouchers and Prices

1. Information about vouchers, including the prices of individual vouchers and their main characteristics, is provided for each voucher in the online store catalogue. The voucher price stated in the online store is the final amount paid by the Buyer. For VAT purposes, this is a multi-purpose voucher; VAT is applied only upon redemption according to the nature of the supply (food, beverages, services). Voucher prices remain valid for as long as they are displayed in the online store. This provision does not preclude the conclusion of a purchase contract under individually negotiated terms.

2. SaSaZu gift vouchers (hereinafter referred to as "gift vouchers or vouchers") can be purchased with a preset value, with a minimum of CZK 1,000. In the case of purchasing a gift voucher for a specific experience, this voucher may be used instead of the experience to pay for regular consumption at the restaurant. When redeeming a gift voucher, we will accept the amount for which the voucher was purchased. The validity of the voucher is standardly 6 months from the date of payment, unless otherwise stated for a specific type of voucher. A different validity period is communicated before the voucher purchase in such cases and is clearly indicated on the voucher itself. Extension of the gift voucher validity is not possible. Vouchers are transferable.

3. "Course" means a course, event, or individual service ordered by the Buyer. A course with a preset value is defined by dates and number of participants. "Course participant" means a natural person who personally participates in the course. The course participant may be a person other than the Buyer.

4. Course vouchers may alternatively be used to pay for consumption at the restaurant up to the voucher value. In such case, their use is governed by the same rules as for vouchers directly purchased for consumption payment.

5. The voucher can only be redeemed at Bubenské nábřeží 306, Prague 7, operated by Nadji club cz s.r.o., Company ID: 078 34 675. If the consumption value exceeds the value stated on the gift voucher, the shortfall must be paid on site in cash or by payment card. Any unused voucher value is non-refundable and cannot be used at another time. Given that gift vouchers are issued electronically, it is expressly stipulated that only the first person to redeem the voucher is entitled to do so. A gift voucher can only be redeemed in a single transaction and cannot be redeemed in parts. Multiple gift vouchers may be used in a single transaction, with their nominal values being combined. Purchased gift vouchers cannot be exchanged back for money. The operator shall under no circumstances be liable for the misuse of lost or stolen data contained in electronically issued gift vouchers enabling their misuse.

6. The Seller may offer bonus vouchers at certain times, which allow for payment of higher consumption than the purchase price of the voucher. The specific bonus value (how much more can be paid from consumption beyond the purchase price of the voucher) is clearly communicated by the Seller to the Buyer before purchasing the voucher, and this value is also stated on the voucher itself. These vouchers have a different validity period of 3 months, and the start of their validity may differ from the payment date (Example: a Christmas bonus voucher with a purchase price of CZK 5,000 and a value of CZK 6,000 for consumption payment becomes valid from January 1st of the following year and is valid until the end of March of that year). The specific period during which the bonus voucher can be redeemed is always communicated to the Buyer before purchase and is clearly stated on the voucher itself. Bonus vouchers cannot be used for special events where advance purchase of a menu or payment of a reservation deposit is required (e.g., Valentine's Day menu, Chinese new year etc.).

7. Gift vouchers are delivered in digital form by email to the address provided by the Buyer during purchase. No additional charge is applied for delivery in this form. The Buyer is responsible for ensuring that their email filters do not block or reject delivery of the voucher email.

8. After submitting the order and payment, the voucher will be sent by email to the address provided by the Buyer within 24 hours of payment at the latest.

9. Discounts from the purchase price cannot be combined with each other, unless the Seller and the Buyer agree otherwise.

III. Order and Conclusion of Purchase Contract

1. Costs incurred by the Buyer when using means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are borne by the Buyer. These costs do not differ from the basic rate.

2. The Buyer places an order for goods in the following ways:

   • by filling in the order form without registration.

3. The order for goods is made via a form in the online store. When placing an order, the Buyer selects the goods and the quantity of goods.

4. Before submitting the order, the Buyer is allowed to check and modify the data entered in the order form. The Buyer submits the order to the Seller by clicking the Submit Order button. The data provided in the order is considered correct by the Seller. The validity of the order is conditional upon filling in all mandatory fields in the order form. By submitting the order, the Buyer confirms that they have thoroughly familiarized themselves with these Terms and Conditions in the version valid and effective at the time of submitting the order, and that they expressly agree to them.

5. After submitting the order, the Buyer is redirected to a secure payment gateway to pay the purchase price of their order. This payment concludes the purchase contract between the Buyer and the Seller.

6. Immediately upon receipt of payment for the order, the Seller shall send the Buyer a confirmation of receipt of the order and payment to the email address provided by the Buyer when placing the order.

7. All orders received by the Seller are binding.

8. In the event of an obvious technical error on the part of the Seller in stating the price of goods in the online store or during the ordering process, the Seller is not obliged to deliver the goods to the Buyer at this clearly erroneous price. The Seller shall inform the Buyer of the error without undue delay and send the Buyer an amended offer to their email address. The amended offer is considered a new contract proposal, and the purchase contract is concluded in such case by the Buyer's confirmation of acceptance to the Seller's email address.

IV. Customer Account

1. Based on the Buyer's registration in the online store, the Buyer may access their customer account. From their customer account, the Buyer may place orders for goods. The Buyer may also order goods without registration.

2. When registering for a customer account and when ordering goods, the Buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update the information in the account whenever it changes. The information provided by the Buyer in the customer account and when ordering goods is considered correct by the Seller.

3. Access to the customer account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access their customer account. The Seller is not responsible for any misuse of the customer account by third parties.

4. The Buyer is not entitled to allow third parties to use the customer account.

5. The Seller may cancel the customer account, particularly in cases where the Buyer has not used their customer account for an extended period, or in cases where the Buyer breaches their obligations under the purchase contract or these Terms and Conditions.

6. The Buyer acknowledges that the customer account may not be available continuously, particularly with regard to necessary maintenance of the Seller's hardware and software equipment, or necessary maintenance of third-party hardware and software equipment.

V. Payment Terms and Voucher Delivery

1. The Buyer may pay the voucher price by cashless payment card via an online payment gateway.

2. When paying via the payment gateway, the Buyer follows the instructions of the electronic payment provider.

3. The purchased voucher is delivered to the Buyer exclusively in electronic form, to the email address specified in the order.

4. The Seller shall issue a tax document – invoice to the Buyer, which is sent electronically to the Buyer's email address.

5. The Buyer acquires the right to use the voucher upon payment of the purchase price and delivery of the voucher.

6. The Buyer acknowledges that the electronic voucher may be redeemed by anyone who has access to its unique code. Responsibility for loss, disclosure, or misuse of the voucher by a third party passes to the Buyer upon delivery of the voucher. The Seller is not liable for the consequences of loss, theft, or unauthorized use of the voucher after its delivery to the Buyer.

VI. Withdrawal from the Contract

1. The Buyer – consumer has the right to withdraw from the purchase contract within 14 days from the date of delivery of the voucher to their email server.

2. The Buyer cannot withdraw from the contract in cases where:

• the voucher has already been redeemed before sending the withdrawal notice,
• the Seller has provided the service (e.g., conducted the course) based on the voucher at the Buyer's request before the expiration of the withdrawal period,
• other cases specified in Section 1837 of the Civil Code apply.

1. The Buyer is obliged to send the withdrawal notice to the Seller within 14 days of voucher delivery. The withdrawal notice may be sent by email to the Seller's address.

2. The Seller shall return all received funds to the Buyer within 14 days of receiving the withdrawal notice, using the same method by which they were received, unless the parties agree otherwise.

3. If a bonus voucher or other free benefit was provided to the Buyer together with the voucher, such benefit becomes ineffective upon withdrawal from the contract and the Buyer is obliged to return it. If return is not possible, the Buyer is obliged to pay the Seller its usual value.

VII. Rights from Defective Performance

1. The Seller is responsible to the Buyer for ensuring that the electronically delivered voucher corresponds to the agreed terms, is functional, usable for its validity period, and enables the use of services at the value stated on the voucher.

2. A defect in the voucher means in particular:

• non-delivery of the voucher to the Buyer's email,
• malfunction or technical defect preventing the use of the voucher,
• incorrect information on the voucher caused by the Seller,
• non-recognition of a valid voucher by the Seller.

1. The Buyer is obliged to report the defect without undue delay after becoming aware of it.

2. In the case of a defect in the voucher, the Buyer has the right to request:

• re-delivery of the voucher,
• correction/rectification of information on the voucher,
• issuance of a replacement voucher,
• refund of the amount paid if the defect cannot be remedied or if the voucher can no longer be properly used.

1. The Seller is not responsible for defects caused by:

• incorrect entry of the email address by the Buyer,
• loss or disclosure of the voucher to a third party by the Buyer,
• expiration of the voucher,
• use of the voucher contrary to the terms of its redemption.

1. Complaints are accepted electronically or in person at the SaSaZu premises. The Seller shall issue the Buyer a confirmation of receipt of the complaint and information about the method of its resolution.

2. The Seller shall decide on the complaint without delay, within 30 days of its submission at the latest, unless otherwise agreed with the Buyer.

3. If the complaint is recognized as justified, the Seller shall remedy the defect without undue delay in the manner chosen by the Buyer, if such method is objectively possible. If not, the Buyer is entitled to a refund of the purchase price.

4. The Buyer has the right to reimbursement of reasonably incurred costs associated with the complaint, claimed within one month of the complaint resolution.

VIII. Delivery of Correspondence

1. The contracting parties may deliver all written correspondence to each other by electronic mail.

2. The Buyer delivers correspondence to the Seller at the email address specified in these Terms and Conditions. The Seller delivers correspondence to the Buyer at the email address specified in their customer account or in the order.

IX. Personal Data

1. The Buyer's personal data is processed for the purpose of concluding and performing the purchase contract and fulfilling the Seller's legal obligations. The legal basis for processing is the performance of the contract and the Seller's legal obligation. For marketing purposes, personal data is processed only on the basis of the Buyer's separate consent. Details are provided in the Personal Data Processing Policy.

2. More detailed information on the protection of personal data can be found in the Personal Data Processing Policy.

X. Out-of-Court Dispute Resolution

1. The Czech Trade Inspection Authority, with registered office at Štěpánská 567/15, 120 00 Prague 2, Company ID: 000 20 869, website: https://adr.coi.cz/cs, is competent for out-of-court resolution of consumer disputes arising from the purchase contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr may be used to resolve disputes between the Seller and the Buyer arising from the purchase contract.

2. The European Consumer Centre Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz, is the contact point pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/ES (Regulation on online dispute resolution for consumer disputes).

3. The Seller is authorized to sell goods on the basis of a trade license. Trade inspection is carried out by the competent trade licensing office within the scope of its competence. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, within the defined scope.

XI. Final Provisions

1. All agreements between the Seller and the Buyer are governed by the laws of the Czech Republic. If the relationship established by the purchase contract contains an international element, the parties agree that the relationship shall be governed by the laws of the Czech Republic. This does not affect the consumer's rights arising from generally binding legal regulations.

2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.

3. All rights to the Seller's website, in particular copyrights to the content, including page layout, photos, films, graphics, trademarks, logos, and other content and elements, belong to the Seller. It is prohibited to copy, modify, or otherwise use the website or any part thereof without the Seller's consent.

4. The Seller is not responsible for errors resulting from third-party interference with the online store or from its use contrary to its purpose. When using the online store, the Buyer must not use procedures that could adversely affect its operation and must not perform any activity that could enable them or third parties to unlawfully interfere with or unlawfully use software or other components of the online store, or to use the online store or its parts or software in a manner contrary to its purpose.

5. In relations with Buyers who are entrepreneurs, the contracting parties exclude the application of Section 1765(1) of the Civil Code; the Buyer – entrepreneur assumes the risk of a change in circumstances.

6. The purchase contract, including the Terms and Conditions, is archived by the Seller only in electronic form and is not accessible.

7. Changes to the Terms and Conditions do not affect purchase contracts concluded before the effective date of the new version of the Terms and Conditions. For these contracts, the version of the Terms and Conditions effective at the time of their conclusion applies.

These Terms and Conditions become effective on December 12, 2025.

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